EventoGuru Privacy Policy

Last Updated: February 19, 2025

Eventoguru upholds complete privacy protection and defends your individual data. Our website uses this Privacy Policy to show how we handle your personal details during collection storage and sharing. Our users need to agree to this Privacy Policy when they sign up for Eventoguru services.

1. Scope of This Privacy Policy

This Privacy Policy applies to:

• Eventoguru functions for all users who implement the role of event organizers, attendees, vendors, sponsors, or service providers.
• The entire spectrum of user interactions with our platform consists of event registrations along with ticket purchases and account management and marketing communications and customer support activities.
• The information collection scope includes all linked devices you use for Eventoguru access including desktops, mobile phones and tablets.
• This privacy policy does not extend to third-party websites platforms or services that are linked with or connected to Eventoguru.

2. Information We Collect

Our system needs both personal and non-personal information to create a safe and efficient platform experience.

2.1 Personal Information

Eventoguru requires certain personal data from you when you perform the following actions:

• Create a new account through which they provide information such as name email and phone number and set up a password.
• Users require creating new events or acquiring tickets by supplying billing details along with payment choice.
• Contact us through chat support together with email or our customer support channels.
• Take part in research surveys together with promotional contests.

We obtain several types of information through our system which includes:

• Full name
• Email address
• Phone number
• Billing and shipping address

Payment data including secure processing handled by third-party payment processing systems.

The platform requires your social media accounts when you select Facebook or Google-based authentication methods.

Event preferences and interests

2.2 Non-Personal Information

Eventoguru processes anonymous data for the purpose of developing better services. This may include:

• Device information (browser type, operating system, IP address).
• Visitor website statistics track page navigation as well as both session time and user click patterns.
• The sources that led you to our platform serve as your referral point.
• Customer interactions with events include browsing activities and purchasing tickets and providing feedback.

2.3 Cookies & Tracking Technologies

The platform employs cookies together with tracking technologies to accomplish the following:

• Store your login session.
• Examine traffic data and user behavior patterns on the website.
• Customize website content while displaying suitable product promotions.
• Increase site speed while making security stronger.
• Use your browser settings to control cookies or get details about our Cookie Policy at our [Cookie Policy Page].

3. How We Use Your Information

We use your information to:

3.1 Provide & Improve Services

• Create and manage user accounts.
• Our system handles event enrollments and handles ticket purchasing.
• Our system lets organizers exchange messages with everyone who attends.
• Our system receives ongoing updates to serve customers better.

3.2 Marketing & Communication

• We deliver special offers plus send notifications about events alongside our newsletters.
• Send match suggestions to you from what you choose to follow.
• Check what the market wants and get user opinion through surveys.

3.3 Security & Fraud Prevention

• View protective signs of unusual programs and block unauthorized system access.
• Prevent security threats by monitoring and detecting unauthorized use of the system.
• Ensure compliance with legal requirements.
• You have full control over marketing emails through your choice to unsubscribe or your account settings menu.

4. How We Share Your Information

Our company does not trade or give access to personal data about our users. We have arrangements to share your data with selected parties.

4.1 Event Organizers & Vendors

• Your details pass to the event organizer once you enroll in an event through our system. They will use this method to notify you about event details and communication.

4.2 Third-Party Service Providers

Our partners receive payment instructions while website traffic analysis uses our platform's storage and secure hosting services. These include:

• Payment processors (e.g., Stripe, PayPal)
• Analytics platforms (e.g., Google Analytics)

These providers need to meet rigorous data security standards.

4.3 Legal Compliance & Protection

• Your information must be released under specific legal conditions.
• We follow government demands and court orders in all our operations.
• Our system protects against fraudsters and anybody trying to do something illegal.
• Enforce our Terms of Service.

5. How We Protect Your Information

• We use established security practices to shield your information and data.
• We encrypt sensitive information to stop unauthorized people from getting into it.
• Our security system blocks use of personal data by users without approval.
• Our teams search for bank account irregularities to detect fraudulent actions.
• Every protection system has gaps that hackers can exploit. It is your duty to keep your account login details protected from unauthorized use.

6. Data Retention & Deletion

• Our company keeps your personal data active for important business needs until these tasks end.
• When you delete your account we take away your data except for cases when holding it is needed for legal purposes as specified by law.
• Attendance records without personal information will remain available for analyzing purposes.
• To make your data delete requests send your message to admin@eventoguru.com .

7. Your Rights & Choices

You have these specific rights to manage your personal data:

7.1 Access & Correction

• Only visit your account settings section to view and modify your profile details.

7.2 Data Portability

• Tell us if you want a downloadable version of your data records.

7.3 Opt-Out of Marketing

• Drop out of all marketing email lists at any time.

7.4 Account Deletion

• Our support team processes complete deletions of your account when you ask.
• For any requests, email at: admin@eventoguru.com .

8. Third-Party Links & Services

Eventoguru creates connections to other websites such as ticket sellers and sponsors. Our company is separate from third-party platforms and we recommend you review their individual privacy policies.

9. Children's Privacy

Eventoguru does not provide services to people younger than 13 years old. Upon locating data collected from children without parent permission we will erase it from our systems.

10. International Data Transfers

Your data can be sent and handled by other nations’ systems. When you use Eventoguru your agreement includes data transfers from one country to another.

We put in place measures that protect user data effectively. These include:

• Data encryption & security protocols.
• Compliance with GDPR & other regulations.

11. Changes to This Privacy Policy

Our Privacy Policy will get updated regularly to match changes in our service operations or legal rules.

We will send emails and push notifications to notify you of major updates.

Continued use of Eventoguru after updates means you accept the new policy.

Last Updated: February 19, 2025

12. Contact Us

If you have any questions or concerns regarding this Privacy Policy, please reach out to us:

Email: admin@eventoguru.com  

Address: Head Office, 1st floor, Zamzam Heights, Fatima Jinnah Road, Commercial Area, Mumtaz City, Islamabad.

By using Eventoguru, you acknowledge and agree to this Privacy Policy.